Enterprise Architecture Training FAQ

What is the EA Toolkit?

The Toolkit is a set of practical, simplified frameworks and methods for assessing, constructing and implementing enterprise architecture.

How does this approach relate to the Zachman Framework?

The infomajic Toolkit uses three frameworks for enterprise architecture. The frameworks are consistent with, but simpler than the Zachman Framework. They focus on the “upper rows” and provide methods for developing the outputs associated with the “cells.” The Toolkit also addresses strategies for implementing target architecture. The approach is very practical—it’s based on experiences as chief architect.

Does the Toolkit address “soft” issues—like getting business buy-in for architecture?

Yes. The Toolkit includes a Framework for Implementation, which addresses strategies and practices for successfully gaining business and IT buy-in, and includes descriptions of key architecture processes and roles.

How can you translate conceptual architecture to reality?

The toolkit includes a step-by-step approach to translating architecture to manageable projects—how to identify, select and “downsize” architecture projects to promote success.

How can you ensure that business needs are addressed in the architecture?

Having wrestled with this problem, we developed the Business Framework and methods for translating business needs to architecture outputs. The toolkit also addresses financial considerations and measurement development to tightly link architecture with the business.

How do you create architecture outputs?

Using the Architecture Framework, we discuss what the critical outputs are—principles, models, inventory and standards—and include specific methods for developing them. Examples and exercises allow you to practice using them.

Can I see how the course is organized, and can I get a copy of the list of specific topics that will be covered?

Download the Course Syllabus for the structure and subject areas covered by this course.

Will I be able to contact the instructor?

Yes, Jane Carbone, the instructor for this course, will be available via the web. You can pose any questions about the course material.

What is included in the price of the course?

The course price includes the following:

  • Online course presentation - ~250 Slides with audio narration. 
  • Course material for download - ~250 Slides in Adobe pdf file format
  • Access course content and downloads online 24x7x365 at your convenience at training.cioindex.com
  • 90 days access to all course materials (can be extended by contacting support). Course bundles - two or more courses bought at the same time - provide more time to access the courses:
    • 2 Course Bundles provide 6 month (180 day) access to both courses in the bundle
    • 3 Course Bundles provide 9 Month (270 day) access to all the three courses in the bundle
    • All course bundle provides a 1 year (365 day) access to all four courses in the bundle.
  • Certificate of completion (upon completion of the final exam with a score of 80% or higher)
  • Access to subscribers ONLY discussion groups  (lifetime; www.cioindex.com)

How do I access the course?

The course is accessed online:
  • All course materials are available to you 24x7x365 (except for short durations when the website is offline for maintenance/upgrades etc.) 
  • On the CIO Training Portal:  training.cioindex.com
  • ONLY the account that bought the course can access it i.e. you MUST use the login credentials (username and password) used to make the purchase to access the courses. You can use your CIO Index account (login credentials) to access the CIO Training Portal. Please use the login box to the LEFT: login page

What is the technology used to access the course?

To access the course, your computer must have an internet browser (All major browsers - IE, Chrome, Firefox - supported) with Adobe Flash and Javascript installed. We recommend having a broadband connection but dial-up connections also work. Please disable all pop-up blockers. Please test your computer by accessing this demo tutorial.

What if I cannot complete the course in the time allotted?

Please contact us to extend the time. We honor all reasonable requests.

Will I get a certificate of completion?

Yes. You must complete the final exam with a score of 80% or higher. After completing the course material, please contact us.

Is there a final exam? If so, how is it administered?

A final exam is OPTIONAL - you can take it to receive a certificate of completion provided you receive a score of 80% or higher. The final exam is administered online just like the course. Please contact us upon completion of the course materials and we will grant you access to the final exam. 

  • You can take the final exam at any time as long as it is within your course subscription period (please refer to the subscription information above)
  • There are no make-up exams - only one attempt is allowed

How do I pay for these courses?

We accept all major credit cards and Paypal (which accepts all major credit cards) .

  • After you have added a course to the shopping cart, we will request your billing address/information
  • Then you can select a payment method on the "select payment method" screen 
    • Use Paypal: To make your payment using Paypal, please click on the "Paypal" button and proceed to the Paypal site to complete your payment. 
    • Use Credit Card: To make your payment using a major credit card (Mastercard, Visa, American Express, Discover etc.) , please click on the "credit card" button and your payment will be processed on our website
  • After your payment has been processed successfully - there is an email sent to you if the payment posts correctly - you are automatically granted access to the course(s). 
    • Paypal redirects you to your account page
    • Credit card payments show a link to your account page.
    • You can access your account page directly.

Is there a money back guarantee?

Yes. Conditions Apply - please refer to details here.

Are CIO Index and/or AIMIT "accredited"?

No. CIO Index is the largest community of senior IT leaders with 40,000+ members and accredits its own courses. 

Do I get Professional Development Credit (PDU)?

No. Currently, we do not provide PDU.


Premier Training for the CIO

Convenient, and affordable certificate training in business, technology, management, and leadership for senior IT managers


Cioindex, Inc.

  • (+1) 800-309-3550
  • Mon - Fri 9:00am - 5:00 pm
  • 115 Franklin Tpke, Mahwah, NJ 07430


Learn what only experience can teach.

Take a Demo