IT Strategy 101 Course

This is an IT Management foundation course i.e. it discusses what every manager in IT must know: how to make better decisions about IT. This course helps IT leaders make better decisions by showing them the impact of those decisions on shareholder value. It provides an overview of information technology capability, discusses how it enables business results, introduces a business focused approach to creating an IT capability that enables superior shareholder value and shows how to improve collaboration between business/IT professionals.


Learn How to Use IT As a Strategic Weapon By Getting the "big picture" on IT


Whether you are a CxO or a programmer, getting the "big picture" on IT is critical to your success. But getting your arms around IT without a structured proven framework is like boiling the ocean. The Managing IT For Shareholder Value online training course solves this problem by explaining in detail where and how IT can add value to your business. This is the critical first step to bring your IT efforts in line with your business needs.

Developed by StartSmart Consulting , this in-depth course explains how IT helps Fortune 50 companies achieve business success. The program is led by Sourabh Hajela , an award winning thought leader, management consultant, and trainer with over 17 years experience managing IT. His audio narration guides you through more than 250 slides that show you, step-by-step, how to effectively and efficiently use all that IT has to offer. In addition to the online course, which you can take at your own pace and convenience, you'll also receive a PDF version of the presentation, plus a certificate of completion. You are also eligible to receive 1 Continuing Education Unit (CEU). (Download Syllabus Download Syllabus )

A Proven Framework for IT Success

At the end of the day, most business leaders agree that IT is a strategic weapon, but they don't know where and how to use it effectively. The key to leveraging IT is in not only understanding its capability but also where it adds value to a business. This course introduces a framework that sets the context for a meaningful discussion on IT ROI

  • Business Driven Managing IT for Shareholder Value takes IT Capability and alignment from a nebulous concept to a business factor that can be measured, charted and understood.
  • Practical The course turns IT into a business tool that can be used for shareholder value.
  • Quantitative Techniques explained enable easy monitoring and control of IT alignment and value.
  • Easy to Use Sourabh Hajela gets to the answers quickly and effectively

Focused on Business Results

As a business leader, your primary focus is creating shareholder value. Information technology is a means to that end. The objective of this course is to provide an overview of information technology capability, discuss how it enables business results, introduce a business focused approach to create an IT capability that enables superior shareholder value and learn how to collaborate with IT professionals. Specific questions of concentration in this course include:

  • What is IT Capability? What are its components? How do they relate to their business counterparts?
  • Why is an IT Capability essential for business results?
  • How does business strategy drive IT Capability? How to fuse business and IT Capability?
  • How does one create an IT Capability that maximizes business results?
  • What is the ''lingo'' that IT professionals use?
  • How do we prioritize IT investments? Where is the biggest bang for the buck?How do we monitor and track IT investment results?

Learn More About Managing IT for Shareholder Value

If you'd like more details on the Managing IT for Shareholder Value course, click these links:


Sourabh Hajela

Profile Detail (link):

Sourabh Hajela

Profile Summary: Sourabh Hajela is an award winning thought leader, management consultant, trainer and entrepreneur with twenty years of experience in strategy, planning and delivery of IT Capability to maximize shareholder value for Fortune 50 corporations across major industries in North America, Europe and Asia. Mr. Hajela is experienced in creating enterprise wide IT Capability driven by the entire range of business situations such as new market entry, business process reengineering (BPR), post merger integration and cross process integration. Representative clients in the Financial, High-Tech and Manufacturing industries have included: Prudential, Citibank, Bank of America, Allmerica, Solomon, Smith Barney, HP, MCI and IBM.
Type: Single Course
Certificate of Completion:
Final Exam:
Access: Public
Guidance: Self Directed
Mode: Online
Pace: On-Demand

Demo Tutorial

Duration of Narration:

~10 hours


Frequently Asked Questions

Number of Slides:



IT Strategy 101 Course Syllabus

Products: IT Strategy 101 Course
Period: 90 Days

IT Strategy 101 Training Course FAQ

What are the topics covered in this course?

This course builds the foundation for a strong career in IT Management. IT Strategy 101 training course covers the following topics:

  • Business model and strategy and how they drive IT solutions
  • Information Technology capability and discusses in depth how it enables business results
  • The components of IT Capability such as IT vision, strategy, processes, organization, Systems Implementation, Systems Architecture, hardware, software, databases and networks.
  • Key technologies such as client/server architecture, ERP, SCM, CRM and how they address business requirements to create shareholder value
  • IT Investment ROI - how to calculate it?
  • Internet and how it has changed the business landscape
  • Key managerial issues such as security and intellectual property

What are the benefits of this course for IT professionals?

As an IT professional you have a good grasp on creating IT Solutions. Perhaps what is missing is the ''big picture''. 

  • How do these IT solutions - applications, operating systems, middleware, databases, networks etc. - create shareholder value?
  • How do business model and strategy drive IT capability and solutions? What is the connection between a company's business model and strategy with its IT systems and infrastructure?
  • How to create IT Capability that is effective and efficient i.e. one that give the biggest bang for the IT buck?

This course introduces, in a structured and comprehensive, yet easy manner not only key business but also IT concepts - from strategy to implementation. More importantly, it walks through, end-to-end, the logical steps to align business requirements with IT capability.
This course should help you become more effective and efficient in your job and career by understanding not only the rationale for your work but also better understanding and responding to your business counterparts.

What are the benefits of this course for non-IT professionals?

In today's fast paced and hyper competitive world information technology is a strategic weapon.

  • Is your business leveraging this weapon to its fullest?
  • Are you collaborating with your IT organization to the extent you should?
  • Are you maximizing the returns on your IT investments?

Perhaps, as a non-IT professional you have seen the promise of IT. You are also keen to unleash the power of IT. However, the punditry and complexity have intimidated or dissuaded you from delving into it in a meaningful way.

This course makes it easy by dealing with this topic in a comprehensive yet simple manner. Additionally, it deals with IT from a business perspective hence for a business professional it is easier to follow.

Is this a technical course?

Not in the sense of a technology deep dive. Even though this course is on Information Technology it is from a business perspective i.e. how to enable business results using information technology.

Why is a business perspective necessary to successfully use Information Technology?

As a business executive your primary focus is on creating shareholder value. Information technology is a means to that end. Consequently, a business perspective helps understand where, how and why IT can enable business results. When to apply it and when not to. If IT is not enabling business results it is what some call ''technology for technology's sake''.

Can I see how the course is organized, and can I get a copy of the list of specific topics that will be covered?

Download the Course Syllabus for the structure and subject areas covered by this course.

Will I be able to contact the instructor?

Yes, Sourabh Hajela, the instructor for this course, will be available via the web. You can pose any questions about the course material


What is included in the price of the course?

The course price includes the following:


  • Online course presentation - ~250 Slides with audio narration. 
  • Course material for download - ~250 Slides in Adobe pdf file format
  • Access course content and downloads online 24x7x365 at your convenience at
  • 90 days access to all course materials (can be extended by contacting support). Course bundles - two or more courses bought at the same time - provide more time to access the courses:
    • 2 Course Bundles provide 6 month (180 day) access to both courses in the bundle
    • 3 Course Bundles provide 9 Month (270 day) access to all the three courses in the bundle
    • All course bundle provides a 1 year (365 day) access to all four courses in the bundle.
  • Certificate of completion (upon completion of the final exam with a score of 80% or higher)
  • Access to subscribers ONLY discussion groups  (lifetime;

How do I access the course?

The course is accessed online:

  • All course materials are available to you 24x7x365 (except for short durations when the website is offline for maintenance/upgrades etc.) 
  • On the CIO Training Portal:
  • ONLY the account that bought the course can access it i.e. you MUST use the login credentials (username and password) used to make the purchase to access the courses. You can use your CIO Index account (login credentials) to access the CIO Training Portal. Please use the login box to the LEFT: login page

What is the technology used to access the course?

To access the course, your computer must have an internet browser (All major browsers - IE, Chrome, Firefox - supported) with Adobe Flash and Javascript installed. We recommend having a broadband connection but dial-up connections also work. Please disable all pop-up blockers. Please test your computer by accessing this demo tutorial.


What if I cannot complete the course in the time allotted?

Please contact us and we will extend the time. We honor all reasonable requests.


Will I get a certificate of completion?

Yes. You must complete the final exam with a score of 80% or higher. After completing the course material, please contact us.


Is there a final exam? If so, how is it administered?

A final exam is OPTIONAL - you can take it to receive a certificate of completion provided you receive a score of 80% or higher. The final exam is administered online just like the course. Please contact us upon completion of the course materials and we will grant you access to the final exam. 


  • You can take the final exam at any time as long as it is within your course subscription period (please refer to the subscription information above)
  • There are no make-up exams - only one attempt is allowed

How do I pay for these courses?

We accept all major credit cards and Paypal (which accepts all major credit cards) .


  • After you have added a course to the shopping cart, we will request your billing address/information
  • Then you can select a payment method on the "select payment method" screen 
    • Use Paypal: To make your payment using Paypal, please click on the "Paypal" button (on the left) and proceed to the Paypal site to complete your payment. 
    • Use Credit Card: To make your payment using a major credit card (Mastercard, Visa, American Express, Discover etc.) , please click on the "credit card" button (to the right) and your payment will be processed on our website
  • After your payment has been processed successfully - there is an email sent to you if the payment posts correctly - you are automatically granted access to the course(s). 
    • Paypal redirects you to your account page
    • Credit card payments show a link to your account page.
    • You can access your account page directly.

Is there a money back guarantee?

Yes. Conditions Apply - please refer to details here.


Are CIO Index and/or AIMIT "accredited"?

No. CIO Index is the largest community of senior IT leaders with 30,000+ members and accredits its own courses. 


Do I get Professional Development Credit (PDU)?

No. Currently, we do not provide PDU.


Module One Introduction: What is the need for a differentiated IT capability?
  • Environmental Factors  
  • Industry/Competitive drivers
  • Organizational issues
  • Technology enablers
Module Two Overview of Business Capability: How does business drive IT Capability? 
  • Business models·       
  • Business Strategy·       
  • Business Processes·       
  • Organization·       
  • Metrics
Module Three Business Drivers: Where does IT add value? 
  • Product Development
  • Marketing
  • After Sales Service 
  • Manufacturing·       
  • Procurement 
  • Supply Chain 
  • Financials 
  • Administration (incl. Human Resources) 
  • Vendor Management
Module Four Information Technology Capability Part I: Translating Business requirements into technology solutions 
  • IT Strategy  
  • Enterprise Architecture Planning  
  • E-Strategy  
  • Systems Strategy  
  • IT Processes  
  • IT Governance 
  • IT Metrics  
  • IT Assets
Module Five Information Technology Capability Part II: What are the key elements of IT Infrastructure and how do they business solutions? 
  • Architecture  
  • Hardware  
  • Application
  • Software  
  • Databases 
  • Application Servers 
  • Middleware  
  • Networks Tools
Module Six E-Business: How has the Internet added to business capabilities?    
  • Internet/Intranet/Extranet 
  • Impact on Business capability
  • Internet and the new way of doing business
  • e-CRM: Internet and CRM 
  • e-SCM: Internet and the Supply Chain  
  • e-Procurement: Internet and procurement       
  • How has the internet affected internal operations
Module Seven
Measuring IT Return on Investment (ROI):
  • Why is measurement important?
  • What are the common frameworks used?
  • A practical approach to measuring ROI
Module Eight
Key Technology issues: Technology Trends and implications
  • Security
  • Legal, Ethical and Regulatory Issues
Module Nine
Case Studies: Practical Applications of creating IT value
  • Customer Relationship Management (CRM)
  • Enterprise Resource Planning (ERP)
  • Supply Chain Management (SCM)
Module Ten
Summary and Next Steps
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